Elevator Suite
End-to-end software for elevator manufacturers: CRM, projects, installation, service, AMC and licences in one app.
- CRM, quotations and orders
- Project and installation management
- Service, complaints and AMC management
- Licence and statutory-compliance tracking
The problem
An elevator company runs on a dozen disconnected systems.
An elevator manufacturer sells, installs, and then services equipment for decades, but the work is scattered across spreadsheets, accounting software, a separate CRM, and the memory of a few key people. Sales leads leak, installation projects slip, AMC renewals are missed, service complaints get lost, and statutory licence and inspection dates fall through the cracks. The longer the relationship with each elevator, the more there is to track, and the less any single system shows.
The solution
One app for the full life of every elevator.
Elevator Suite runs the entire business end to end: sales, projects, installation, service, AMC and compliance, in one connected system. Every elevator has a single record from the first enquiry through every service visit and renewal for its whole life. Sales sees the pipeline, operations sees every project, the service team sees every complaint and AMC, and management sees the whole business. Nothing depends on one person's memory.
CRM & sales pipeline
Track every enquiry, quotation and deal from lead to order, with follow-ups and conversion visibility per salesperson.
Quotations & orders
Generate detailed elevator quotations with specifications and pricing; convert won deals straight into projects.
Project & installation management
Manage each installation as a project: milestones, site readiness, materials, manpower and handover, tracked to completion.
Manufacturing & materials
Link orders to production and procurement, and track materials and components per project.
Service & complaint management
Log every service request and complaint, assign technicians, track resolution, and keep a full service history per elevator.
AMC management
Create and renew annual maintenance contracts, schedule periodic visits automatically, and never miss a renewal.
Preventive maintenance scheduling
Plan and dispatch routine maintenance per elevator, with checklists and visit records.
Licence & statutory compliance
Track elevator licences, inspection dates and statutory renewals per unit, with alerts well before expiry.
Spare parts & inventory
Manage spare-part stock, consumption per service, and reordering.
Technician & field management
Assign field technicians, track visits and attendance, and capture work done on site.
Billing & receivables
Invoice for installations, AMCs and service calls; track receivables and payment status.
Customer & equipment register
Every customer and every installed elevator in one register: location, model, warranty, AMC status and full history.
Dashboards & reports
Sales, project, service, AMC-renewal, licence-expiry and revenue reports at a glance.
Equipment monitoring link
Connects to Elevator Cloud so live equipment health and faults appear alongside the service and AMC record for each unit.
- 1
Win the deal
Capture the enquiry, quote, and convert to an order in the CRM.
- 2
Install the elevator
Run the installation as a tracked project, all the way to handover.
- 3
Service for life
AMCs, complaints and preventive visits tracked per unit.
- 4
Stay compliant
Licence and inspection dates tracked and renewed on time.
Who it's for
Built for the elevator business, end to end.
Elevator manufacturers
Selling, installing and servicing their own equipment across many sites.
Installation & service companies
Managing installations, AMCs and service for elevators in the field.
Regional dealers & operators
Handling sales, projects and maintenance for a territory.
Made for you
Built around how your elevator business actually works.
Customised to your business
Your sales process, project stages, AMC types, service workflows and reports. Not a generic ERP you bend to fit.
One record for the life of every elevator
Sales, installation, service, AMC and compliance in one place, for decades.
Pairs with Elevator Cloud
Live equipment monitoring and predictive alerts flow straight into the service and AMC record.
Yours to grow
Add branches, product lines and service territories as you expand; the system extends to cover them.
- What does Elevator Suite cover end to end?
- Sales, quotations, installation projects, service and complaints, AMC, preventive maintenance and statutory licences, with one record per elevator for its whole life.
- Does it track AMCs and licence renewals?
- Yes. Annual maintenance contracts renew on schedule and elevator licences and inspection dates are tracked per unit, with alerts well before expiry.
- Does it connect to live equipment monitoring?
- Yes. It pairs with Elevator Cloud, so live equipment health and predictive alerts appear alongside the service and AMC record for each unit.
Pairs well with
Products that usually go alongside Elevator Suite
A thirty-minute call. Bring the operation; we'll show you how Elevator Suite would run it, under your brand.